57405 Horseshoe Court
Goshen, IN 46528 Top Technologies Transforming Customer Service Today
Customer service is at the heart of any successful business. Customer expectations continue to evolve. Companies must evolve strategies and tools used to meet those expectations. 55% of customers like self-serve customer service over speaking to a representative. Technology has become a game-changer in this regard. It offers innovative solutions that improve efficiency, personalization, and […]
No More Procrastinating – It’s Time for an IT Checkup!
Your business’s technology requires regular health checks to ensure it’s running at peak performance. This is your alert to schedule an IT checkup ASAP if you haven’t in the past few months! As an IT Provider, we often see businesses delay their technology checkups, not realizing the risks they’re taking. Read on some specific ways that procrastinating can lead […]
The 5 Symptoms of Bad IT That Are Plaguing Your Business
Welcome to the Ma3SP technology clinic, where we diagnose and treat the ailments that are slowing down your business. Just like a patient ignoring early symptoms can lead to severe health issues, ignoring signs of inadequate IT support is detrimental to the health of your business the longer you procrastinate solving the root causes! Join us as we examine […]
6 Ways Your Phone Is Tracking You
Have you ever casually talked about a product or service while your phone was nearby and then suddenly started seeing ads for it on your social media feed? Your phone is listening. If that concerns you, this should really worry you: your devices are tracking you too! From the phone itself to the apps you download and […]
5 Options If Your Windows 10 PC FAILS The Windows 11 Compatibility Test
As you likely heard, Windows 10 will reach its end of life on October 14, 2025. This means Microsoft will no longer offer free security updates, non-security updates and technical support on this version. That does not mean the PCs will no longer work; it simply means you are on your own to keep your […]
Data Breach Damage Control: Avoid These Pitfalls
Data breaches are an unfortunate reality for businesses of all sizes. When a breach occurs, the immediate response is critical. How a company manages the aftermath can significantly impact its reputation. As well as financial stability and legal standing. The average cost of a data breach has reached 4.88 million USD. Effective damage control requires […]
Copilot in Teams – New Features, Agents & More
Microsoft Teams continues to evolve. It is a powerful hub for collaboration and communication in the modern workplace. With the integration of AI-driven Copilot, Teams is pushing the boundaries. It’s innovating how we interact with technology to streamline workflows. As well as improve productivity and unlock new business value. Recent updates to Copilot in Teams […]
Avoid A Holiday Tech Meltdown With Better IT
Ah, the holiday season – when everything gets festive, sales go up and your to-do list grows longer than your wish list. For businesses, this time of year can be make-or-break, but while you’re decking the halls, your IT infrastructure might be decking you with unwanted downtime and cyberthreats. The last thing you need during […]
Navigating the Challenges of Data Lifecycle Management
Data is one of the most valuable assets a business can have. Managing this data throughout its lifecycle can be challenging. Data lifecycle management (DLM) refers to several processes and policies. They govern the handling, storage, and eventual disposal of data. Businesses generate and store vast amounts of data. As this happens, the importance of […]
The Top 5 Data Breaches Of 2024 And What You Need To Know About Them
This year has been a busy one for cybercriminals, with some massive data breaches making headlines and costing companies millions. From healthcare giants to project management platforms, no industry is immune to the risks. But what do these breaches mean for small to midsize businesses? The same vulnerabilities exist for you, and the consequences of […]