Privacy Policy

Effective Date: January 1, 2025

1. Introduction

Welcome to Ma3SP, LLC (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website www.ma3sp.com and ma3sp.technology and use our managed services (the “Services”).

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and other contact details.
Technical Information: IP address, browser type, operating system, and other technical details.
Usage Information: Pages visited, time spent on the Site, and other usage data.
Service Data: Information related to the managed services we provide, including system logs and performance data.

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide and manage our Services.
To communicate with you about your account and our Services.
To improve our Site and Services.
To comply with legal obligations and protect our legal rights.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

Service Providers: Third-party vendors who assist us in providing our Services.
Legal Authorities: When required by law or to protect our rights.

5. Cookies

We use cookies and similar technologies to enhance your experience on our Site. Cookies are small text files that are stored on your device when you visit our Site. We use cookies to:

Understand Usage Patterns: Track how you use our Site and Services.
Improve Functionality: Enhance the performance and functionality of our Site.
Personalize Content: Provide personalized content and recommendations.

6. Third-Party Cookies

In addition to our own cookies, we may also use third-party cookies to:

Analyze Performance: Help us understand how our Site is used and improve its performance.
Deliver Targeted Advertising: Provide advertisements that are relevant to your interests.
Social Media Integration: Enable you to share content on social media platforms.

These third-party cookies are managed by external providers and are subject to their own privacy policies. You can manage your cookie preferences through your browser settings. Please note that disabling third-party cookies may affect the functionality of certain features on our Site.

7. Your CCPA Rights

If you are a California resident, you have the following rights under the CCPA:

Right to Know: You can request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which the information is collected, the purposes for collecting the information, the categories of third parties with whom we share the information, and the categories of information we sell or disclose to third parties.
Right to Delete: You can request that we delete any personal information we have collected from you, subject to certain exceptions.
Right to Opt-Out: You can direct us not to sell your personal information.
Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

8. Exercising Your CCPA Rights

To exercise your CCPA rights, please contact us at:

Ma3SP, LLC
57405 Horseshoe Court
Goshen, IN 46528
E: info@ma3sp.com
P: 574-903-7119

We will verify your request using the information associated with your account, including email address and phone number. You may also designate an authorized agent to make a request on your behalf.

9. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include:

The duration of our relationship with you and the provision of our Services.
Legal obligations to which we are subject.
The necessity to retain records for legal or regulatory purposes.
The necessity to resolve disputes and enforce our agreements.

10. User Consent

By using our Site and Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use our Site or Services. You may withdraw your consent at any time by contacting us at the details provided below. Please note that withdrawing consent may affect your ability to use certain features of our Site and Services.

11. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption: We use encryption to protect your data both in transit and at rest.
Access Controls: We limit access to your personal information to authorized personnel only.
Regular Audits: We conduct regular security audits to identify and address potential vulnerabilities.
Incident Response: We have a robust incident response plan to address any data breaches or security incidents promptly.

12. User Rights

You have the following rights regarding your personal information:

Right to Access: You can request access to the personal information we hold about you.
Right to Rectification: You can request that we correct any inaccuracies in your personal information.
Right to Erasure: You can request the deletion of your personal information, subject to certain exceptions.
Right to Restrict Processing: You can request that we restrict the processing of your personal information under certain circumstances.
Right to Data Portability: You can request a copy of your personal information in a structured, commonly used, and machine-readable format.
Right to Object: You can object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us at the details provided below. We will respond to your request in accordance with applicable laws.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our Site.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Ma3SP, LLC
57405 Horseshoe Court
Goshen, IN 46528
E: info@ma3sp.com
P: 574-903-7119