Innovation Park is home to 60+ Notre Dame startups commercializing university research through the IDEA Center. Eddy Street Commons brings 750,000 square feet of hotels, retail, and apartments to life every football season. Holy Cross Village cares for seniors right next to campus. Three completely different businesses, three completely different technology needs β and the same demand for IT that actually works. Ma3SP serves the Notre Dame business ecosystem in all its layers β managed IT, cybersecurity, VoIP, help desk, consulting, and more β delivered personally, proactively, and at a flat monthly rate that never surprises you.
Trusted technology partners powering Notre Dame and St. Joseph County businesses
Notre Dame, Indiana is one of the most layered business ecosystems in the state, packed into a few square miles around the University of Notre Dame campus. Innovation Park β 80,000 square feet, 60+ startups, with the IDEA Center driving university research toward commercialization β sits a short walk from Eddy Street Commons, a 750,000-square-foot mix of two hotels, 90,000 square feet of retail, and 900+ apartments that comes alive every football season. Holy Cross Village, a continuing care retirement community, sits right next to campus caring for seniors. University vendors navigate procurement and qualification requirements just to do business with Notre Dame at all. Few communities in Indiana pack this many distinct technology needs into so small a footprint.
But the technology challenges facing every Notre Dame-area business β from an Innovation Park startup with five employees to an Eddy Street Commons hospitality operator with fifty β are fundamentally the same. Systems that underperform. Security configurations that havenβt been reviewed in years. A phone system that was modern in 2015 and is now a source of daily frustration. A help desk experience that involves long waits and technicians who have never heard of your business. A vague, nagging sense that your data might not be as protected as it should be, but nobody has ever given you a straight answer about it.
Ma3SP is based in Goshen, Indiana β approximately 35 minutes east of Notre Dame on US-20 β and has served the Notre Dame ecosystem in all its layers, startups, nonprofits, vendors, hospitality businesses, and professional services firms, for over 30 years. Graham Pearson delivers every service on this page personally, with the same flat-rate, proactive, plain-English approach that has built long-term relationships with businesses throughout the Michiana region. Notre Dame area businesses deserve an IT partner who understands the difference between what a Colfax Corner research spinoff needs and what an Eddy Street restaurant needs during football season.
Notre Dame, Indiana: St. Joseph County β home to Innovation Park, Eddy Street Commons, and Holy Cross Village
Location: Northern Indiana β approximately 35 minutes from Ma3SPβs Goshen headquarters via US-20
Industries served: University-affiliated startups, hospitality & retail, senior care, nonprofits, professional services, and university vendors
Ma3SP monitors your Notre Dame business environment continuously β every device, server, and network. Issues are identified and resolved before they reach you as failures. Most Notre Dame clients experience significantly fewer disruptions within the first 90 days of onboarding simply because problems are addressed before they surface.
When you call Ma3SP, you reach Graham Pearson directly β the owner who built your environment, knows your team, and understands your operation. No ticket queue. No rotating technicians. No re-explaining your setup every time something needs attention.
One monthly number covers your entire environment β monitoring, patching, helpdesk, cybersecurity, and proactive maintenance. No emergency rates. No variable billing. No surprises at the end of the month.
A Business VoIP (Voice over Internet Protocol) phone system routes your calls over the internet rather than traditional phone lines β which means lower monthly costs, more features, and the flexibility to take calls from anywhere. For Notre Dame-area businesses, this is particularly relevant: whether youβre an Innovation Park startup that needs to sound enterprise-ready on a first call with a prospective customer, or an Eddy Street Commons hospitality operator who needs call volume to scale up smoothly every football Saturday, a modern VoIP PBX gives you professional communications infrastructure without the overhead of aging phone hardware.
Ma3SP configures your VoIP system to match the way your Notre Dame business actually operates β auto-attendants that route callers correctly the first time, voicemail-to-email so messages never get missed, call recording for quality and compliance, and a professional presentation to every person who contacts your business. The system is then maintained and supported ongoing so you never have to troubleshoot a dropped call or a voicemail configuration alone.
Learn more about Business VoIP βMost Notre Dame businesses reduce their monthly phone costs by 30β60% by replacing traditional landlines with a VoIP PBX. The hardware investment is minimal and the ongoing monthly cost is predictable.
Your business number follows you. Answer calls on your desk phone, your computer, or your mobile device β from the office, from home, or from a job site in another county.
Professional auto-attendants greet every caller and route them to the right person or department instantly β no receptionist required and no caller left waiting in confusion.
Every voicemail is transcribed and sent to your email automatically. No missed messages, no calling into a voicemail system, and a written record of every call that reached your team.
Cybersecurity is not a technology problem that only large corporations face. Forty-three percent of all cyberattacks specifically target small businesses β in part because attackers know they are more likely to have weaker defenses and less capacity to recover. For Notre Dame-area businesses, the stakes are higher still on several fronts at once: Innovation Park startups need a documented security posture before enterprise customers will sign a contract, university vendors face procurement and qualification requirements that include cybersecurity documentation, nonprofits need clean security posture to satisfy grant compliance, and Holy Cross Villageβs senior care operation handles resident health data that HIPAA protects by law.
Ma3SP builds cybersecurity into every managed plan from day one β not as an optional add-on. Endpoint detection and response (EDR) on every device, next-generation email security that stops phishing before it reaches your inbox, multi-factor authentication across all accounts, dark web monitoring that alerts when your credentials appear in breach data, and security awareness training that turns your team from a vulnerability into a first line of defense. Every layer works together. Nothing is left to chance.
Learn more about Cybersecurity βEnterprise-grade EDR on every device detects threats in real time and responds automatically β stopping attacks before they spread through your Notre Dame network.
Next-generation email filtering analyzes every message before it reaches your inbox and quarantines phishing attempts, malicious attachments, and spoofed senders automatically.
Continuous scanning of dark web data markets alerts you immediately when your business credentials surface in a breach β before attackers can use them.
Simulated phishing tests and regular training turn your Notre Dame team into an active, aware first line of defense against the social engineering attacks that bypass technical tools.
The phrase βhelp deskβ has come to mean something frustrating for most small business owners β a ticket queue, a hold time, a tier-one screener who reads from a script, and a resolution that takes three conversations and two days. That is not what Ma3SPβs help desk looks like. When a Notre Dame employee has a technology problem, they reach Graham directly. He already knows the environment, knows the user, and knows the history. Most issues are diagnosed and resolved in a single conversation without the user ever having to explain what their company does.
For Notre Dame businesses where every hour of employee productivity matters, the difference between a 10-minute resolution and a 4-hour ticket wait is real and measurable. Ma3SPβs help desk is built on the same flat-rate, relationship-first model as every other service β you call, Graham answers, and the problem gets solved.
Direct access to Graham Pearson β no tier-one screener, no queue, no script
Remote resolution for most issues within a single support session
On-site support available for Notre Dame businesses when remote resolution isnβt sufficient
Full ticket history and environment documentation β so nothing requires re-explanation
Included in the flat monthly managed IT rate β no per-incident billing
Because Graham knows your environment inside and out, the diagnostic process is immediate. No re-learning your setup. No warm-up period. Just a focused conversation and a resolved issue.
Every employee at your Notre Dame business gets the same quality of support β whether itβs a password reset, a printer that wonβt connect, a software crash, or a configuration question.
The vast majority of issues are resolved remotely. When an on-site visit is necessary, Ma3SP is approximately 35 minutes from Notre Dame and treats on-site requests with the same urgency as remote ones.
IT consulting means different things in different contexts. At Ma3SP, it means one thing specifically: helping Notre Dame business owners and decision makers understand their current technology, evaluate their options, and make informed choices that align with their business goals β without the conflict of interest that comes from an IT provider who earns more when you buy more. Grahamβs educator-first philosophy is most evident in consulting engagements, where the goal is always to give you a clear, honest picture of your situation so you can make the right decision for your business.
Whether youβre evaluating a new software platform, planning a hardware refresh cycle, navigating a Microsoft 365 migration, assessing your cybersecurity posture, or trying to understand what your current IT environment actually contains β Ma3SP delivers the analysis and the explanation in plain English, without the technical jargon that most consultants use to justify their fees.
Technology assessments β full review of your current environment with written findings
Vendor evaluation β independent analysis of software and hardware options for your use case
Migration planning β structured roadmap for platform transitions with minimal disruption
Budget planning support β honest cost-of-ownership analysis for technology investments
Second opinions on IT recommendations from other providers β no obligation
Ma3SP has no vendor kickbacks or manufacturer quotas. Every recommendation Graham makes is based solely on what is best for your Notre Dame business β not what generates the most margin for a vendor relationship.
Every consulting engagement produces a written document you can actually use β findings, recommendations, options with tradeoffs, and a prioritized action list in language your whole leadership team can follow.
Technology recommendations are always evaluated through the lens of your business objectives β what youβre trying to accomplish, what constraints youβre operating under, and what the real-world impact of each option looks like for your team.
Managed IT services is the foundation of everything Ma3SP delivers to Notre Dame businesses. Rather than waiting for problems to surface and then paying to fix them β the traditional break-fix model that makes every technology failure an unplanned expense β managed IT is a proactive, all-inclusive approach where your entire environment is monitored, maintained, patched, and supported continuously for a flat monthly fee.
What does that look like in practice? It means Graham is watching your devices, servers, and network around the clock using remote monitoring and management tools. When a hard drive starts showing early failure indicators, he knows before it fails. When a patch doesnβt apply correctly, he investigates. When an account shows unusual login behavior, he responds. For Notre Dame businesses that canβt afford the downtime or the unpredictable expense of reactive IT, managed services is the model that eliminates both.
24/7 remote monitoring across all devices, servers, and network infrastructure
Automated patch management β operating systems and software kept current and secure
Helpdesk access for all employees β included in the flat monthly rate
Layered cybersecurity built in β not sold separately as a premium add-on
Annual technology roadmap review so your IT investment scales with your business goals
The core value of managed IT is prevention. Issues that would surface as failures in a reactive model are caught and resolved before youβre ever aware they existed. Your team keeps working. Problems get handled in the background.
Everything is included: monitoring, patching, helpdesk, cybersecurity, and proactive maintenance. No hourly rates. No emergency surcharges. No billing surprises at the end of the month. Ever.
Every device, account, software license, and configuration in your Notre Dame environment is documented and kept current. Nothing lives in one personβs head. Your business continuity doesnβt depend on tribal knowledge.
The Business Growth Suite is Ma3SPβs all-in-one marketing and customer communication platform for Notre Dame businesses that want to grow their digital presence and stop losing leads to competitors who are simply more visible online. The platform consolidates reputation management, social media scheduling, CRM, two-way messaging, automated follow-up, online booking, and reporting into a single connected system that Ma3SP builds for you, trains you on, and supports as you grow.
For Notre Dame businesses specifically, two features tend to make the most immediate difference: automated Google review requests that consistently grow your rating while you focus on serving customers, and a social media planner that keeps you visible across Facebook, Instagram, LinkedIn, and Google Business Profile without requiring daily effort. Together, these two capabilities expand your geographic reach into the surrounding St. Joseph County communities and beyond β organically, consistently, and without a marketing agency retainer.
The Business Growth Suite is sold as a standalone service β you donβt need to be a managed IT client to use it. It is available to any Notre Dame business ready to build a stronger digital presence.
See everything the Business Growth Suite includes βReview requests go to your customers automatically after every completed job, appointment, or sale. Positive feedback flows to Google. Negative feedback comes to you first. Your rating grows on autopilot.
Schedule weeks of content across Facebook, Instagram, LinkedIn, TikTok, and Google Business Profile in a single session. Your business stays consistently visible without requiring daily attention.
Every new lead is followed up with immediately via text or email β automatically, personally, and consistently β so you never lose a potential Notre Dame customer because a response was delayed.
Email, text, Facebook Messenger, Instagram DMs, and Google Business messages all arrive in one inbox. One place to respond to everyone. No missed messages from channels you forgot to check.
IT support services for Notre Dame businesses encompasses the full range of day-to-day technology assistance your team needs to keep operating without interruption. This is the visible face of managed IT β the actual conversations, the actual fixes, and the actual relationship that makes technology feel manageable rather than unpredictable.
Ma3SP delivers IT support to Notre Dame businesses across every common scenario: new employee onboarding and device setup, software installations and configurations, network troubleshooting, printer and peripheral issues, Microsoft 365 account management, email problems, data access questions, and the countless small technology friction points that cumulatively cost businesses significant time and productivity when theyβre not addressed efficiently. Because the flat monthly managed IT rate includes all support, there is no hesitation about calling for help with something βtoo smallβ β everything that slows your team down is worth addressing.
New employee onboarding β devices configured, accounts created, access granted correctly from day one
Software deployment and license management across your entire Notre Dame environment
Microsoft 365 account management β users, groups, permissions, and mailbox configuration
Employee offboarding β secure account deactivation and data preservation when staff leave
Printer, peripheral, and connectivity troubleshooting with fast remote resolution
Every new hire at your Notre Dame business gets a properly configured device, the right software, the right access levels, and a secure account setup β on their first day, every time, without drama.
When employees leave, their accounts are deactivated, their data is preserved, and their access is removed immediately β closing one of the most common security gaps in small business IT environments.
Every support request from every employee is covered under the flat monthly rate. No per-incident fees, no hesitation about asking for help, and no surprise invoices for time spent on βsmallβ issues.
IT infrastructure is the physical and logical foundation underneath all of your business technology β the network switches and wireless access points that keep your devices connected, the servers that store your data and run your applications, the firewalls that sit between your business and the internet, and the backup systems that protect your data when something goes wrong. When infrastructure is well-designed and properly maintained, everything else in your technology environment works reliably. When it isnβt, everything suffers.
For Notre Dame-area businesses β an Innovation Park startup that needs infrastructure built to scale from 5 employees to 50 without a rebuild, an Eddy Street Commons operator whose network load triples on football weekends, or a senior care provider where downtime has real and immediate consequences β infrastructure quality is not optional. Ma3SP designs and deploys network infrastructure sized appropriately for your environment, implements proper network segmentation to protect sensitive data, and monitors infrastructure components continuously so degradation is caught before it becomes an outage.
Network design and deployment β switches, wireless, and connectivity configured for your Notre Dame space
Firewall configuration and management β enterprise-grade perimeter security properly tuned
Server management β on-premise and cloud server monitoring, patching, and maintenance
Backup and disaster recovery β verified backups with tested restore capability, not just assumed recovery
Hardware lifecycle management β planned replacement cycles so failures donβt catch your business off guard
Properly designed network segments separate your business-critical systems from guest devices, production equipment from administrative networks, and sensitive data from general access β limiting the blast radius of any security incident.
Ma3SP doesnβt just configure backups β we test them. A backup that has never been restored is a backup you canβt count on when it matters most. Notre Dame businesses get verified, tested recovery capability, not assumed.
Every piece of hardware in your environment has an end-of-life date. Ma3SP tracks the full asset inventory and plans replacements proactively so aging equipment never fails at the worst possible moment.
Most small Notre Dame businesses make technology decisions reactively β buying a new computer when the old one fails, upgrading software when the current version stops working, adding a security tool after something goes wrong. Each decision in isolation may be reasonable, but without a deliberate plan connecting them, the cumulative result is an environment that grows more complicated, more fragmented, and more expensive to maintain over time.
Strategic IT planning is the discipline of getting ahead of those decisions β understanding where your current technology is headed, anticipating what will need to change in the next 12 to 36 months, building a budget around planned investments rather than emergency purchases, and aligning your technology roadmap with where your business is going. For Notre Dame businesses with growth ambitions, operational technology dependencies, or compliance requirements, strategic IT planning is not a luxury β it is a fundamental business discipline that pays for itself in avoided costs and avoided crises.
Graham Pearson brings both the technical depth to understand your environment accurately and the MBA-informed business thinking to connect technology decisions to business outcomes. The annual technology roadmap review included in every Ma3SP managed plan is the practical expression of this service β a documented plan that gives your Notre Dame leadership team a clear, shared picture of where your technology is and where it needs to go.
Annual technology roadmap β documented 12β36 month plan updated with your business goals
Budget forecasting β planned technology spending that eliminates emergency purchase surprises
Growth alignment β technology infrastructure that scales with hiring plans, facility changes, and new service offerings
Compliance planning β proactive identification of regulatory or contractual IT requirements and a timeline to meet them
Risk assessment β honest evaluation of where your environment is most vulnerable and what the priority order for improvement should be
Every Ma3SP managed client receives an annual technology roadmap review β a documented plan of what your environment contains, what needs to change, and when, built around your specific Notre Dame business context and growth trajectory.
Technology spending planned in advance is controlled and budgetable. Technology spending forced by emergencies is expensive and disruptive. Strategic planning moves Notre Dame businesses from the second category to the first.
Every technology recommendation in the strategic plan is connected to a specific business outcome β reduced risk, improved productivity, lower total cost, or improved capability. Technology for its own sake is never the recommendation.
The best starting point for any Notre Dame business considering technology improvements is a clear, honest picture of where things actually stand today. That is exactly what the Ma3SP free 12-point IT checkup delivers: a comprehensive review of your hardware, software, backup systems, network, email security, endpoint protection, and overall cybersecurity posture β documented in plain English, prioritized by urgency, and delivered without any pressure to commit to a managed plan.
Graham Pearson conducts every checkup personally in 30 to 35 minutes. Notre Dame business owners who complete the checkup consistently report that it is the most useful technology conversation they have had β simply because it is the first one where someone gave them a straight, complete, and unbiased answer about what their environment actually contains and what it actually needs.
Identify aging equipment, unpatched systems, and end-of-life software creating quiet risk in your environment.
Confirm backups are running, completing, and genuinely restorable β not just assumed to be working.
Endpoint protection, email filtering, MFA status, and dark web credential exposure β all reviewed and clearly reported.
What needs attention now, what can wait, and what youβre already handling correctly β written, prioritized, and yours to keep.
Graham Pearson founded Ma3SP in Goshen, Indiana with a straightforward belief: every small and mid-sized business in Northern Indiana deserves access to the same quality of technology services that large enterprises take for granted β delivered personally, explained clearly, and backed by genuine accountability. Nine services on one page does not mean nine different providers or nine different points of contact. It means one person β Graham β who delivers all of them, knows your Notre Dame environment inside and out, and is directly reachable every time something needs attention.
With over 30 years of hands-on technology experience and an MBA that informs every strategic conversation, Graham brings a rare combination to Notre Dame businesses: deep technical competence delivered with real business thinking. He does not just keep your technology running. He helps you understand where it needs to go and builds the plan to get it there β whether you need VoIP, cybersecurity, managed IT, infrastructure, or all of the above.
Most Notre Dame businesses manage their technology through a patchwork of disconnected vendors, occasional contractors, and self-managed tools. Here is what that looks like compared to working with Ma3SP.
βMA3SP has a deep knowledge in the tech world and extensive educational background that sets them apart. Their proactive approach has minimized downtime and ensures our systems run smoothly.β
βMa3SP exceeded our expectations with their personalized support and proactive monitoring. Their cybersecurity solutions keep our data safe and backup plans ensure we never lose critical information.β
βI am very thankful for Graham and Ma3SP. Graham is focused on making sure we are utilizing our systems fully and finding ways to save money, time, and resources for our business.β
Our technology stack is built on partnerships with the most trusted names in the industry β so your business gets enterprise-grade tools, properly configured and fully supported.
Honest answers for Notre Dame and St. Joseph County businesses considering any of the nine technology services on this page.
Yes β Notre Dame and St. Joseph County are within Ma3SPβs Northern Indiana service territory. Graham Pearson is based in Goshen, Indiana, approximately 35 minutes from Notre Dame, making on-site visits readily accessible for scheduled maintenance or urgent situations. All nine services listed on this page are available to Notre Dame businesses. Remote monitoring, helpdesk support, and cybersecurity services operate continuously regardless of geography.
You start where your business needs the most help. The free IT checkup is designed specifically to help you identify which services will make the most immediate difference for your Notre Dame operation. Most businesses begin with managed IT services as the foundation β which automatically includes monitoring, helpdesk, cybersecurity, and patching β and add additional services like VoIP replacement or the Business Growth Suite as the relationship develops. Grahamβs recommendation is always based on your specific situation, not on maximizing what you purchase from day one.
Enterprise customers evaluating an Innovation Park startup will look at exactly the same things during vendor qualification: documented endpoint security, multi-factor authentication, encrypted data handling, and a real incident response plan β not just a firewall and a password policy. Ma3SP builds that foundation properly from day one so it scales as you grow from 5 employees to 50, instead of requiring a rebuild the first time a big customer asks for your security documentation.
Yes. Notre Dameβs procurement and vendor qualification process increasingly includes cybersecurity documentation requirements that catch smaller suppliers off guard. Ma3SP helps Notre Dame-area vendors build and document the security posture that procurement reviewers are looking for, so a qualification renewal doesnβt become a scramble.
Yes β this is one of the most common needs Ma3SP addresses near Eddy Street Commons. Point-of-sale systems, Wi-Fi bandwidth, and VoIP call volume can all be planned to scale up before kickoff weekend and back down afterward, instead of running infrastructure sized for a quiet Tuesday in February. The free IT checkup is the right place to start that conversation.
Yes. Ma3SP works with senior care and healthcare-adjacent providers in the Notre Dame area to put the technical safeguards HIPAA requires into place β encrypted data handling, access controls, audit logging, secure backups, and documented security policies β and to keep them in place as resident needs and systems change. The free IT checkup will give you a clear, honest answer on where your current setup stands.
Ma3SP uses flat-rate, per-device pricing designed for small and mid-sized businesses β typically those with 5 to 50 endpoints. The monthly managed IT cost is predictable and covers monitoring, patching, helpdesk, cybersecurity, and proactive maintenance in a single number with no variable charges. VoIP, the Business Growth Suite, and other services each have their own flat monthly rates discussed during the discovery process. The free IT checkup allows Graham to assess your specific Notre Dame environment and provide a precise quote based on what you actually need.
Most Notre Dame businesses are fully onboarded within 30 days of signing on with Ma3SP. Graham manages the complete process β documenting your environment, building an asset inventory, deploying monitoring and security agents, reviewing and strengthening backups, and establishing your cybersecurity baseline. For businesses transitioning from another IT provider, Graham coordinates the handoff. For businesses with no current IT provider, the onboarding is a clean build from scratch. Either way, you carry none of the onboarding burden β that is what you are hiring Ma3SP to do.
Yes β all nine services on this page are delivered by Ma3SP. Having one partner responsible for your managed IT, your VoIP phone system, and your Business Growth Suite means everything is coordinated, everything is documented in one place, and you have one point of contact for every technology need your Notre Dame business has. There is no juggling between providers, no finger-pointing when something spans two service areas, and no communication gaps between systems that should work together.
Whether you need a single service or the full stack β managed IT, cybersecurity, VoIP, help desk, consulting, infrastructure, strategic planning, and business growth β Ma3SP delivers it all from one partner who answers every call personally, maintains every environment proactively, and explains every decision in plain English. Start with the free IT checkup. Get a clear picture of where your Notre Dame business stands. And take the first step toward technology that finally works the way your business deserves.
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Ma3SP serves businesses across Northern Indiana and Southwest Michigan. Select a nearby community to learn more about technology services in your area.