Data Backup & Recovery — Stop Downtime Before It Starts

When your business data disappears, everything stops. Orders hang in limbo. Payroll stalls. Phones light up with panicked questions you can’t answer. It’s not dramatic to say that a single incident can derail a quarter—or a company. The FBI’s most recent Internet Crime Report shows $16+ billion in reported cybercrime losses in 2024 alone—much of it hitting small and mid-sized organizations that believed they were “too small to target.” [FBI Releas…ime Report], [1 2024 IC3…UAL REPORT]

You’re the hero of this story; we’re your guide. Ma3SP designs and runs resilient data backup and disaster recovery programs for SMBs like yours across northern Indiana. We keep your files, servers, Microsoft 365, and mission‑critical apps continuously protected—and we prove your recovery will work before you ever need it. That’s how we turn technology from a risk into a reliable growth engine.

Why backup & recovery is different (and more urgent) than ever

The threats are faster, broader, and more destructive. Modern ransomware doesn’t just encrypt files—it hunts for and deletes or corrupts backups to make recovery impossible. That’s why federal guidance now emphasizes offline/immutable copies and tested recovery playbooks, not just “having a backup somewhere.” [#StopRanso…ide – CISA], [CISA MS-IS…ware Guide]

At the same time, “cloud ≠ backup.” Tools like OneDrive, SharePoint, and Exchange Online offer excellent availability and short‑term retention—but they’re not designed for organization‑wide point‑in‑time restores after ransomware or large‑scale deletions. Microsoft itself calls this a shared responsibility: they keep the service running; you must protect and restore your data. Microsoft’s new Microsoft 365 Backup adds powerful restore options, but it doesn’t remove your responsibility to define RPO/RTO, isolate backups, and test them regularly. [Frequently…365 Backup], [Data reten…rosoft 365]

The business outcome you need: recoverable data, predictable downtime, confident compliance

Recovery you can count on comes down to two targets you set—and we engineer:

• RTO (Recovery Time Objective): how quickly you must be back up.
• RPO (Recovery Point Objective): how much data (measured in time) you can afford to lose.

These aren’t IT buzzwords—they’re business levers. NIST (the U.S. standards body) defines RTO/RPO as the cornerstone of contingency planning; they drive architecture, tooling, and budget so your recovery matches your risk tolerance—not someone else’s. [RTO – Glos…ary | CSRC], [NIST Speci…Guide …]

What “good” looks like in 2025 (and how we build it)

Redundant by design (the 3‑2‑1 rule). Keep 3 copies of important data (production + 2 backups), on 2 different media, with 1 copy offsite. It’s simple, battle‑tested, and still the baseline federal recommendation for resilience. We extend this with immutable/offline protection so malware can’t encrypt or change your backups. [Data Backu…ons – CISA], [#StopRanso…ide – CISA]

Backups that are actually restorable. Federal guidance is unambiguous: you must regularly test that you can restore critical systems and data. We schedule, script, and document restore tests so you—and your regulators, clients, or cyber-insurer—can see evidence that recovery works. [SP 800-184…ery | CSRC], [Back Up Bu…ata – CISA]

Coverage where you really operate. Your data lives across servers, laptops, line‑of‑business apps, and cloud SaaS. We protect:

• On‑prem & cloud servers/workloads with image‑based backups and application‑aware consistency.
• Endpoints (executive laptops, field devices) with automated, bandwidth‑smart backups.
• Microsoft 365 (Exchange Online, OneDrive, SharePoint, Teams) with either Microsoft 365 Backup or vetted third‑party solutions we manage for you—aligned to your RPO/RTO and 3‑2‑1 strategy. [Overview o…soft Learn], [Frequently…365 Backup]

Ransomware‑resilient architecture. We implement air‑gapped/immutable copies, hardened admin access, MFA, and separate backup credentials—then continuously monitor for anomalies that can signal an attack. This aligns with #StopRansomware guidance to reduce blast radius and accelerate clean restores. [#StopRanso…ide – CISA]

Compliance‑ready process. If you handle regulated data (financial, healthcare, legal), you’re expected to safeguard and be able to recover it. For example, the IRS explicitly requires tax professionals to implement and maintain a security plan, including protecting stored client data and backing it up securely. Our backup and recovery program maps to these obligations and captures the documentation you’ll need. [Publicatio…ue Service]

A quick reality check: the cost of “we’ll deal with it if it happens”

Organizations that can’t recover quickly pay twice—once in downtime and again in long‑tail damage. The FBI reports year‑over‑year double‑digit growth in reported cyber losses, with business email compromise and ransomware among the most costly. Those numbers don’t include unreported incidents, productivity loss, reputational harm, or compliance penalties that follow a chaotic recovery. Backup is not a line item; it’s your continuity insurance for revenue, payroll, and trust. [FBI Releas…ime Report], [2023 1INTE…- ic3.gov]

How Ma3SP makes this easy (and measurable)

We listen first, then build to your risk. In a short discovery, we map your critical processes to RTO/RPO targets and identify the systems and SaaS that matter most. That business view—not vendor features—drives the design.

We architect for outcomes. We design a layered backup & disaster recovery plan: production‑side hardening, automated backups, offsite/immutable storage, role‑based access, and alerting. For Microsoft 365, we can manage Microsoft 365 Backup or deploy a third‑party solution where it makes sense (e.g., to meet off‑platform/off‑tenant copy requirements in your 3‑2‑1 strategy). [Overview o…soft Learn], [Frequently…365 Backup]

We implement, document, and test. Our team deploys the stack, runs baseline full backups, and executes test restores. Then we hand you a clear, short Runbook: exactly who to call, what to do, and in what order when minutes matter—mirroring NIST’s guidance on playbooks and recovery metrics. [SP 800-184…ery | CSRC]

We monitor and improve. Backups are verified daily; anomalies trigger human review. Quarterly, we re‑test restores and revisit RTO/RPO as your business changes—because mergers, new apps, and new locations change the recovery math. [SP 800-184…ery | CSRC]

What you’ll get with Ma3SP Data Backup & Recovery

Clear recovery guarantees (RTO/RPO) you can share with your board and insurer. We turn abstract risk into concrete service targets—then meet them. [RTO – Glos…ary | CSRC]

Ransomware‑ready protections. Offline/immutable backups and least‑privilege access, aligned to the federal #StopRansomware guidance. [#StopRanso…ide – CISA]

Microsoft 365 covered—properly. We configure Microsoft 365 Backup where it fits best, and/or manage third‑party backup to maintain separation from your tenant, with centralized restore workflows for Exchange, SharePoint, OneDrive, and Teams. [Overview o…soft Learn], [Frequently…365 Backup]

Documented, tested recovery. Scheduled restore drills, evidence for audits, and a business‑plain‑English runbook mapped to NIST’s recovery recommendations. [SP 800-184…ery | CSRC]

Local, responsive support from a Goshen‑based team that knows your industry. We serve accountants, law firms, manufacturers, and service businesses across our region—and we speak your language, not jargon.

FAQ (in plain English)

“We’re in the cloud—doesn’t that mean we’re backed up?”
Not the way you think. Cloud apps provide availability and short‑term retention; that’s not the same as point‑in‑time, organization‑wide recovery after a ransomware event or mass deletion. Microsoft states that data protection remains a shared responsibility, and that Microsoft 365 Backup is a tool—not a transfer—of responsibility. You still need to define and meet your RPO/RTO, maintain offsite/immutable copies, and test restores. [Frequently…365 Backup]

“What’s the right backup frequency?”
It depends on your RPO—the maximum tolerable data loss. If losing more than an hour of data would be painful, back up at least hourly for those systems. We help you set RPO/RTO by process (e.g., accounting, order entry) and design the tech accordingly. This is exactly how NIST says to plan: start with business impact, then engineer the plan. [RTO – Glos…ary | CSRC], [NIST Speci…Guide …]

“How do we know our backups actually work?”
We perform scheduled test restores and record the evidence. NIST’s recovery guidance calls for regular exercises, post‑exercise improvements, and metrics (e.g., time to restore, % of systems meeting RTO). You’ll see—and keep—those results. [SP 800-184…ery | CSRC]

“What about ransomware?”
We assume breach. That’s why we use immutable/offline backup copies, separate credentials, and least‑privilege access—so even if production is compromised, your clean backups survive. This aligns with federal #StopRansomware best practices to recover without paying. [#StopRanso…ide – CISA]

“We’re an accounting firm—do we have extra requirements?”
Yes. The IRS requires tax professionals to implement a written security plan and to protect and back up client data securely. Our program aligns to the IRS’s Publication 4557 and related Security Summit guidance, giving you the artifacts to show due diligence. [Publicatio…ue Service]

What’s included in your Ma3SP program (overview)

You’ll get a tailored Backup & Recovery Runbook, live dashboards, daily backup verification, immutable/offsite protection, Microsoft 365 data protection, quarterly recovery drills, and executive‑level reporting that shows your true downtime exposure shrinking over time. And when something goes wrong, you get a human on the line—fast—with clear, tested steps to bring you back. 

A simple plan to get protected

Step 1 — Discovery. We’ll map your critical systems and set initial RPO/RTO targets in a 45‑minute session.
Step 2 — Design & Deploy. We build your layered backup plan (on‑prem + cloud), set up Microsoft 365 protection, and complete your first successful test restore.
Step 3 — Prove & Improve. We monitor daily, test quarterly, and report results you can hand to leadership, auditors, and insurers. 

Let’s make “What if?” a non‑issue

You don’t need to become an IT expert to keep your business running. You need a partner who owns the details, proves the recovery, and speaks in outcomes. That’s Ma3SP.

Schedule your free Backup & Recovery Assessment and get a clear, plain‑English plan to protect your business. Call 574‑903-7119 or click Schedule Discovery Call to get started today.