The Computer Your Whole Family Relies On Deserves More Than a Crisis Call Once a Year.
The Ma3SP HomeCare Plan keeps your home computer secure, updated, and running the way it did the day you bought it — with the same advisor who takes care of Goshen's businesses now looking after your household, too.
- Ongoing monitoring, updates, and tune-ups — not a one-time fix
- One local advisor who answers the phone, not a call center
- Plain-English explanations — no jargon, no upsell pressure
For residential households only — serving homeowners throughout Goshen, Elkhart County, St. Joseph County, and the greater Michiana region. Running a business? See our Managed IT Support plans instead.
Ma3SP HomeCare Plan
Monitoring, security, updates, monthly tune-ups, and remote support included. Priority scheduling and member pricing on repairs whenever you need extra help.
Home Computers Don't Break Overnight. They Wear Down Quietly, Update by Update.
A business has an IT department watching its network every day. Your household usually doesn't — until the laptop won't turn on the morning you need to pay bills, join a video call, or help a grandchild with homework.
Most home computer problems don't start as emergencies. They start small: a security update that got skipped, a startup program that never got cleaned out, an antivirus subscription that quietly expired eight months ago. None of it feels urgent, so none of it gets fixed — until the day it becomes urgent, usually at the worst possible time.
By the time a computer is running slow enough to notice, it has typically been degrading for months. Temporary files pile up. Background programs compete for memory. Windows updates queue up and get postponed. Security gaps widen. And because nobody is watching any of it happen, the household doesn't find out until something stops working — banking software won't load, the webcam freezes mid-call, or a pop-up warns that the computer may already be infected.
None of this is a reflection on you. It's simply what happens to any computer that runs every day without anyone checking on it — the same way a furnace or a car needs a look now and then, even when nothing seems obviously wrong.
- A security patch or antivirus renewal quietly lapses and nobody notices for months
- Startup programs and background processes accumulate until everything feels sluggish
- Family photos, tax documents, and school files sit on a drive with no real backup
- A phishing email or fake pop-up catches someone off guard on an unpatched machine
- The only time you call for help is after something has already gone wrong — and emergency repairs cost more and take longer than prevention ever would
One Monthly Plan. Seven Ways We Keep Watch.
This isn't a one-time cleanup. It's ongoing care for your home computer, handled by the same advisor every month — so small problems get caught before they become expensive ones.
24/7 Computer Health Monitoring
We keep a quiet eye on your computer's health between visits — disk space, startup load, backup status, and security posture — so we catch a developing problem while it's still small and inexpensive to fix.
Windows Updates & Security Patches
Microsoft ships security patches constantly, and skipped updates are one of the most common ways home computers get compromised. We make sure yours are installed correctly and on schedule, without breaking anything else.
Virus & Malware Protection
Business-grade antivirus and malware protection, kept current and actually monitored — not just installed once and forgotten. If something suspicious shows up, we're already looking at it.
Monthly Performance Tune-Ups
Every month we clean out the digital clutter that slows a computer down over time — temporary files, bloated startup programs, and background processes — so it keeps running the way it did on day one.
Remote Support When You Need It
Something acting up between scheduled visits? In most cases we can connect remotely and fix it the same day — no waiting for an appointment, no driving anywhere.
Priority Scheduling
HomeCare members move to the front of the line. If a bigger issue comes up that needs an in-person visit, you're scheduled ahead of non-members — because you're already part of the family.
Member Pricing on Repairs & New Devices
Need a bigger repair, a new laptop, or help setting up a smart home device? Members get preferred rates — the plan pays for itself the first time something bigger comes up.
Every Household Uses Its Computer Differently. The Plan Covers All of It.
Whatever your computer is doing for your family day to day, the HomeCare Plan is built to keep it healthy for that specific job — not a generic checklist.
Online Banking & Bill Pay
Your financial accounts deserve a computer that's patched and protected — not one running months-old security software while it handles your banking logins.
Remote Work & School
Video calls, shared documents, and deadlines don't pause for a frozen laptop. We keep the machine your job or your kids' schoolwork depends on running reliably.
Staying Connected With Family
Video chats with grandkids, photo sharing, holiday cards — the moments that matter shouldn't be interrupted by a computer that won't cooperate.
Retirees & Aging Parents
For households where tech support used to mean a phone call to a family member two states away, HomeCare means a real local advisor is already on it.
Multiple Devices, One Household
Second computer for the kids? A laptop for each parent? Additional devices are added to the same plan at member pricing, so the whole household is covered.
Home-Based Small Business
Running a small side business or freelance work from home? HomeCare keeps the machine your income depends on maintained with the same discipline as a business account.
One Flat Monthly Price. No Contracts, No Surprises.
Cancel anytime. Add or remove devices as your household changes. You'll always know exactly what you're paying and exactly what it covers.
🏠 The HomeCare Plan is residential only — built for personal, household computers. Running a business, even a small one with a few employees or a shared network? You'll get better coverage from our Managed IT Support plans, built for business-grade needs like compliance, multi-user networks, and dedicated response times.
First Computer
Everything in the HomeCare Plan for your primary household computer.
- ✓24/7 health monitoring & monthly tune-up
- ✓Windows updates & security patch management
- ✓Business-grade antivirus & malware protection
- ✓Remote support & priority scheduling
Each Additional Computer
Same coverage, added to your existing HomeCare membership.
- ✓Full plan coverage on every added device
- ✓Ideal for a second family computer or a child's laptop
- ✓All devices managed under one account, one bill
- ✓Member pricing applies to every device on the plan
Not sure if you need it? Call 574.903.7119 and describe what your computer is doing — Graham will tell you honestly whether the HomeCare Plan makes sense for your situation, even if the answer is "not yet."
Ready to Start? Tell Us About Your Household.
Fill out the short form below and Graham will reach out within one business day to get your HomeCare Plan set up — no pressure, just a quick conversation to confirm it's the right fit for your home.
Why a Business IT Advisor Also Looks After Home Computers
Graham Pearson has spent 30 years keeping Michiana businesses running — the same discipline that protects a company's network, patched, monitored, and quietly maintained, is exactly what most home computers are missing. The HomeCare Plan simply brings that same standard of care home.
When you sign up, you're not handed off to a rotating support queue. You're working with the same local advisor who already looks after companies across Goshen and Elkhart County — someone who lives in this community and answers the phone himself.
Ma3SP's approach has always been "Your Hometown Technology Professional with a Heart of an Educator." For your household, that means every fix comes with a plain-English explanation of what happened and how to avoid it next time — not just a bill.
- ✓Graham Pearson, MBA — the advisor who answers when you call
- ✓Based in Goshen, Indiana — serving the Michiana region for 30+ years
- ✓The same business-grade tools used for Ma3SP's commercial clients, applied to your home
Graham Pearson, MBA
Owner & Technology Advisor
Ma3SP Technology — Goshen, Indiana
"Wait Until It Breaks" vs. the HomeCare Plan
Emergency repairs almost always cost more than prevention — and they always happen at the least convenient moment. Here's the honest comparison.
| Situation | Wait Until It Breaks | Ma3SP HomeCare Plan |
|---|---|---|
| Security updates | Installed whenever you remember — or never | Monitored and applied on schedule |
| Slow computer | Lived with for months until unbearable | Tuned up monthly before it becomes a problem |
| Virus or malware | Discovered after damage is done | Monitored protection catches it early |
| Getting help | Search for a repair shop, drop it off, wait days | Remote support, often same day |
| Cost when something breaks | Full diagnostic + repair rate, no discount | Member pricing on repairs & new devices |
| Who you're talking to | Whoever answers the shop phone that day | The same advisor, every time |
Real Michiana Households. Real Peace of Mind.
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Home Computer Care, Answered Plainly
No jargon, no fine print surprises — here's what Michiana households ask before joining.
Every plan includes 24/7 health monitoring, Windows updates and security patch management, business-grade virus and malware protection, a monthly performance tune-up, remote support when something comes up, priority scheduling, and member pricing on repairs and new devices. It's ongoing care, not a single visit.
No — the HomeCare Plan is built specifically for residential, household computers. If you're running a business, even a small one with a few employees or a shared network, our Managed IT Support plans are the better fit — they're built for business-grade needs like compliance, multi-user networks, and dedicated response times.
$19.99 per month for your first computer, and $12.99 per month for each additional computer on the same household plan. There's no contract, no setup fee, and you can cancel anytime.
Yes. A repair shop fixes a computer after something has already gone wrong. HomeCare is ongoing — we're watching for problems before they cause damage or downtime, and monthly tune-ups keep performance from sliding in the first place.
Most monitoring, updates, and tune-ups happen remotely with your permission, so there's no need to unplug anything or drive it anywhere. If an issue ever needs hands-on attention, HomeCare members get priority scheduling for an in-person visit.
Add as many as you need. Your first computer is $19.99/month, and every additional computer on the same account is $12.99/month — all managed under one plan and one bill.
We monitor system health — security status, updates, backups, and performance — not your personal files or browsing activity. Remote access only happens with your permission, and you can see exactly what was done at every visit.
Graham Pearson, the owner of Ma3SP. There's no support queue or rotating technician — the same person who manages Ma3SP's business clients across Goshen and Elkhart County personally looks after HomeCare members.
Yes — there's no contract. Cancel anytime, no cancellation fee, no hard feelings. Most members stay because the plan quietly prevents the kind of problems that used to mean an expensive emergency repair.
Stop Waiting for the Computer to Fail. Start Having It Watched.
Join the Ma3SP HomeCare Plan today for $19.99/month and let your hometown technology advisor keep your household running — quietly, in the background, the way it should have been all along.