Still Running Windows 10? Here’s What That’s Actually Costing You

Your Hometown Technology Professional with a Heart of an Educator

Microsoft stopped supporting Windows 10 on October 14, 2025. If your business is still running it — and plenty are — your computers aren’t getting security updates anymore. Everything still turns on and works like normal, which is exactly why it’s easy to put off doing anything about it. The trouble is, the longer you […]

What Are Passkeys, and Should Your Business Bother?

Your Hometown Technology Professional with a Heart of an Educator

Passwords are the weak point in most businesses we look at. People reuse them across accounts, write them on sticky notes, and type them into convincing fake login pages without realizing what’s happening until it’s too late. Passkeys are the technology built to replace passwords entirely, and they fix the exact parts that cause the […]

Outsourced IT Support in Goshen, Indiana: Your Entire IT Department Without Hiring One

The job posting sat open for six weeks. The Goshen manufacturer needed an IT person — someone to handle day-to-day technology support, manage their servers, keep security up to date, and be there when something went wrong. They wrote the job description carefully. Posted it. Got a handful of applications. The candidates who were truly […]

VoIP Support in Niles, Michigan: One Phone System for Your Whole Business

The Niles insurance agency had been in business for nineteen years. Two locations, eight agents, and three of them working from home two days a week. And six phone numbers. The main office on the east side had its landline. The second location had its own separate number. Three of the work-from-home agents gave clients […]

Network Monitoring in Niles, Michigan: See Problems Coming Before Your Team Does

The production floor supervisor noticed it first. The inventory system was slow. Not broken — just slow. Slow enough that he had to wait an extra few seconds after each scan before the confirmation appeared. He mentioned it at lunch. Someone said their workstation had felt sluggish too. The office manager figured it was just […]

Managed IT Services in Niles, Michigan: Stop Being Your Own IT Department

Every Friday afternoon, the owner of a small manufacturing shop on the south side of Niles does the same thing. He checks his email. He returns the three calls he missed during the week. He reviews the week’s numbers. And then — somewhere between 3 PM and 5 PM — he becomes the IT department. […]

IT Planning in Niles, Michigan: Know What’s Coming Before It Hits Your Business

The invoice arrived on a Thursday. The Niles professional services firm wasn’t expecting it. The software renewal was $5,800 — a legitimate charge for a platform they genuinely needed. But it arrived in March, the same week as payroll, the same week as a quarterly tax payment, and the same week as an unexpected equipment […]